1. Start with a short inquiry
The first step is a concise intake: diagnosis, current status, patient goal, country or region, preferred language, and contact method. It is not a diagnosis and does not require full records at the first touch.
2. Prepare records for review
A coordinator helps organize the records checklist and the clinical question. Typical materials include pathology, imaging reports, treatment history, medication list, and the question the patient wants answered.
3. Licensed doctor second opinion
When records and consent are ready, we help route the case toward a suitable licensed doctor or hospital team for a records-based second opinion. Coordinators do not diagnose or screen medical suitability.
4. China pathway, estimate, and travel plan
After review by a licensed doctor, the next step may include whether China treatment should be considered, which hospital pathway may fit, preliminary cost information, appointment windows, expected stay, and travel logistics.
5. Choose support level in China
Patients can arrange the trip themselves, use our recommended practical support, or request full in-country accompaniment for appointments, translation, transport, and coordination.